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Presenter: Dianne, Callahan, Adelaide, Australia
Authors: Sally Tideman, Tim Dalmau, Johanna Kijas
Oral History and a History Trip - tools supporting transition: The South Australian Organ Donation Agency (SAODA) to DonateLife South Australia (DLSA)
Sally Tideman, Tim Dalmau, Johanna Kijas
1DonateLife , DonateLife South Australia, SA, Australia, 2Dalmau Network, Brisbane, Australia, 3Kijas Histories, Lismore, Australia
With the introduction of a ‘World’s Best Practice Approach to Organ and Tissue Donation for Australia’ DLSA acknowledged that the reform brought with it complex change and transition challenges. The State Medical Director held the view that leaders within the organisation had the responsibility to ensure staff were skilled and supported through the change, transition and into the future. The theoretical models of organisational psychology and the academic body of work on ‘followership’ and ‘leadership’ ignited by Grint 2006 [1] underpin the DLSA attention to organisational development and to sustaining a high- performing clinical service for optimising all aspects of organ donation for transplantation.
During four years of sector reform in Australia DLSA has used and reported on a range of organisational development ‘tools’ including:
- Values in Action
- Totems, Taboos and Repetitive Interactions
- Behaviourally Specific Feedback
- The Six Circle Lens
Two additional tools used by DLSA in the ongoing development program ‘Change Conversations’ are described. The foundation is in the fields of history, story-telling and psychology and share the principle that the act of sharing information builds stronger relationships and aids in forming a stronger identity.
The first, ‘The SA Organ Donation Oral History Project ‘ used the skills of an historian Dr Kijas, to interview and record the oral testimony [2] of individuals closest to the establishment and development of SAODA through to DLSA.
The second, ‘The History Trip’ enabled staff to recall events that symbolised (more than any other event) the essence of ‘who we are and why we are here’as DLSA.
In conclusion the additional tools described brought context and clarity to the identity and the future of DLSA.
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